Poly Edge E500 Ip Phone

Introduction

TOP-LINE, EXECUTIVE-LEVEL DESK PHONE
THE MOST ADVANCED OFFICE PHONE YOUR OFFICE (OR HOME) HAS EVER SEEN
Our most versatile phone to date, the Poly Edge E500 Series offers industry-leading Poly audio and a host of advanced features. Built for hot-desking or home offices, these phones pair our famous noise reduction technology with cutting-edge design that brings style to any desktop.

BUILT TO GROW
STARTS BIG AND GROWS AS YOUR BUSINESS DOES
This workhorse phone is outfitted with a big 5-inch color display and is designed to handle up to 48 lines. What’s more, the Edge E500 Series can take on two additional expansion modules, supporting up to 66 more contacts each.

ENTERPRISE-QUALITY SOUND
HD AUDIO AND POLY FAMOUS NOISE-BLOCKING TECHNOLOGY
The Poly Edge E500 Series offers the latest in noise-blocking with Poly NoiseBlockAI and Acoustic Fence technologies. And with crystal-clear HD voice technology it offers the best possible sound from home or office.

WORKS WHEREVER YOU DO
WI-FI-READY FOR HASSLE-FREE PERFORMANCE AT HOME OR IN THE OFFICE
Work anywhere with 802.11AC Wi-Fi included with the Poly Edge E550. With simple out-of-the-box Wi-Fi configuration, this phone gives you peak performance anywhere you’ve got a signal.

PERFECTLY PAIRED
HYBRID WORKING AT ITS BEST WITH A HEADSET AND YOUR PAIRED MOBILE PHONE
Integrated Bluetooth® 5.0 on the Edge E550 gives you freedom to move about the office with your Bluetooth headset and answer your mobile phone calls from your desk phone. Fast pairing on selected Poly headsets makes connecting your headset easy.

INTEGRATED MICROBAN® ANTIMICROBIAL PROTECTION
Rest assured that your devices, enhanced with Microban® antimicrobial product protection, stay cleaner, fresher and more durable for longer. Protection that lasts the life of the product, actively reducing the growth of bacteria 24 hours a day, 7 days a week.

NEW DESIGN
Beautiful design. Improved, thoughtful user experience. Stay informed with style with the surround light status indicator. Built-in NFC technology for advanced integrations. And your phones stay cleaner for longer with integrated Microban® antimicrobial protection.

POLY'S SIGNATURE AUDIO
Hear every nuance with signature Poly HD voice and bass frequency enhancing speaker design. Poly Acoustic Fence and Poly NoiseBlockAI technologies eliminate noise and distractions.

LINES AND SOFTKEYS
12-line keys support up to 48 lines, features, and contacts. 4 soft keys under the display are context sensitive making features easy to find. And a new pagination key brings additional lines and speed dial contacts into view.

COLOR DISPLAY
A large, bright 5 inch backlight color IPS display shows your lines, features, contacts, speed dials and everything else you need from your phone to be more productive.

CONNECTIVITY
Two high speed GigE PoE Ethernet ports for the LAN connection to your IP phone with a passthrough connection to your PC. Easily pair your mobile phone or headset with integrated Bluetooth® (E550). Integrated Wi-Fi (E550) makes it easy to install the phone in home offices or hard to cable locations.

ACCESSIBILITY
Our most accessible phones ever with new text-to-speech feature, screen color adjustments for color blindness and bigger font settings.

BACKLIT KEYS
Be sure about how you are connected or if you are on mute. Important keys like mute, speakerphone and headset select keys are backlit when selected.

NAVIGATION
Alphanumeric dialpad, 4-way navigation and select keys, home button, volume control, redial and transfer keys.

ADD A HEADSET
Connect the right headset to suit your work style. Move freely with your integrated Bluetooth® headset (E320, E350). USB, RJ9 and Electronic Hook Switch headsets supported too.

MORE CONTACTS
Turn your Poly Edge E500 series phone into an attendant console by adding up to two Poly Edge E Expansion Modules.

Design

Product type

IP Phone

Handset type

Wired handset

Product colour

Black, White

Backlight keypad

Y

Wall mountable

Y

Mounting

Desk/Wall

Performance

Dual-Tone Multi-Frequency (DTMF) modes

In-band

Unicode UTF-8 character support

Y

Password protection type

User

Phone features

Lines quantity

12 lines

Hot desking

Y

Call waiting

Y

Distinctive ring

Y

Call hold

Y

Call forwarding

Y

Do not disturb function

Y

Call park

Y

Call pick up

Y

Full duplex

Y

Call transfer

Y

SIP registrar server

Y

Auto-negotiation

Y

Management features

Integrated voicemail

Y

Keypad number of keys

23

Management platform

WebKit-enabled full browser that supports HTML5, CSS, SSL security, and JavaScript

Display

Display

IPS

Display diagonal

12.7 cm (5")

Display resolution

800 x 480 pixels

Touchscreen

N

Backlight display

Y

Audio

Speakerphone

Y

Microphone mute

Y

Voice codecs

G.711, G.722, G.722.1, G.729ab, OPUS, iLBC

Echo cancellation

Y

Voice activity detection

Y

Adaptive jitter buffers

Y

Frequency range

150 - 14000 Hz

Comfort noise generation (CNG)

Y

Packet loss concealment (PLC)

Y

Network

Ethernet LAN

Y

Ethernet LAN interface type

Gigabit Ethernet

Ethernet LAN data rates

10,100,1000 Mbit/s

Wi-Fi

N

Bluetooth

N

Supported network protocols

SIP, SDP, IETF SIP

Quality of Service (QoS) support

Y

DHCP client

Y

Event logging

Y

Security algorithms

HTTPS, SRTP, TLS

Syslog

Y

Auto diagnostic

Y

Near Field Communication (NFC)

Y

Technical details

Warranty period

1 year(s)

Ports & interfaces

Headset connectivity

RJ-9

USB Type-C ports quantity

2

Ethernet LAN (RJ-45) ports

2

RJ-9 ports quantity

1

Expansion module support

Y

DC-in jack

Y

Certificates

Sustainability certificates

ENERGY STAR

Certification

UL 62368-1 CAN/CSA C22.2 No. 62368-1-14 EN 60950-1/62368-1 IEC 60950-1 and IEC 62368-1 AS/NZS 60950.1/62368.1

Power

Power over Ethernet (PoE)

Y

AC adapter output voltage

48 V

Power consumption (typical)

25 W

Power consumption (Power over Ethernet (PoE))

13 W

Operational conditions

Operating temperature (T-T)

0 - 40 °C

Operating relative humidity (H-H)

5 - 95%

Storage temperature (T-T)

-40 - 70 °C

Weight & dimensions

Package width

338 mm

Package depth

88 mm

Package height

256 mm

Package weight

1.08 kg