HP 5 Years Active Care NBD Onsite DT Solution Support (U53BWE)

Introduction

HP Active Care helps IT achieve optimal uptime and fast resolution support on HP devices.^[1,2] With remote technical support, predictive device health analytics, remediation services, and Next Business Day Onsite Response, HP Active Care keeps employees up and running in the office or on the go. Solution covers Base Hardware and up to 6 additional peripherals sold together. Solution include things like monitors (maximum of 2), docking stations, wireless keyboards, wireless mice, and headsets.

Supplier features

Support type

Active Care

Place of service

Remote and Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

5 years

Additional support option

PC Solution; Active Care

Care Pack type

Electronic

Coverage period

60 month(s)

Warranty type

S

Design

Stackable

Next business day response

Number of fans

Onsite and Predictive Support