Introduction
The EncorePro 500 Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They're the first call center digital headsets to connect you to everything Teams has to offer, even while you're on a call. Hybrid working has never been easier. They even adjust audio performance to your specific headset, giving you ideal call quality, every time. The controls are a breeze, including a single hold button for audio and video (USB models). Designed to preserve your hearing and built to take years
of punishment, these headsets make true flexibility your new reality.
Performance
Product colour
Black
Colour name
Black
Country of origin
Mexico
Product type
Headset
Wearing style
Head-band
Recommended usage
Office/Call center
Headset type
Monaural
Operating keys
Answer/end call, Mute, Volume +, Volume -
Volume control
Button
Control unit type
In-line control unit
Signal-to-Noise Ratio (SNR)
53 dB
Product type
Headset
Wearing style
Head-band
Recommended usage
Office/Call center
Headset type
Monaural
Product colour
Black
Operating keys
Answer/end call, Mute, Volume +, Volume -
Volume control
Button
Control unit type
In-line control unit
Signal-to-Noise Ratio (SNR)
53 dB
Product type
Headset
Wearing style
Head-band
Recommended usage
Office/Call center
Headset type
Monaural
Product colour
Black
Control unit type
In-line control unit
Cable length
2.085 m
Sustainability
Sustainability compliance
Yes
Sustainability certificates
TCO
Technical details
General Product Safety Regulation (GPSR) URL
https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet dimensions (W x D x H)
1016 x 1219 x 1969 mm
Head-band cushion
Yes
Head-band cushion
Yes
Ports & interfaces
Connectivity technology
Wired
USB connectivity
Yes
USB connector
USB Type-A
Connectivity technology
Wired
USB connectivity
Yes
USB connector
USB Type-A
Connectivity technology
Wired
USB connectivity
Y
Headphones
Ear coupling
Supraaural
Ear coupling
Supraaural
Ear coupling
Supraaural
Other features
Compatibility
Compatible with PCs via USB Type-A cable or USB Type-A/C adapter
UNSPSC-code
43191638
Compatible operating systems
Windows 11; Windows 10; macOS
Microphone
Microphone type
Boom
Microphone frequency
35 - 21000 Hz
Microphone sensitivity
-40 dB
Microphone direction type
Omnidirectional
Microphone noise-canceling
Yes
Microphone mute
Yes
Microphone type
Boom
Microphone frequency
35 - 21000 Hz
Microphone sensitivity
-40 dB
Microphone direction type
Omnidirectional
Microphone noise-canceling
Yes
Microphone mute
Yes
Microphone type
Boom
Packaging content
Box contents
Headset
System requirements
Windows operating systems supported
Windows 10, Windows 11
Mac operating systems supported
MacOS
Windows operating systems supported
Windows 10, Windows 11
Mac operating systems supported
MacOS
Logistics data
Pallet gross weight
171.4 kg
Master (outer) cases per pallet
96 pc(s)
Master (outer) cases per pallet layer
12 pc(s)
Weight & dimensions
Width
111 mm
Depth
149 mm
Height
67 mm
Weight
52 g
Weight
52 g
Packaging data
Package width
190 mm
Package depth
175 mm
Package height
55 mm
Package weight
150 g
