Introduction
Ready, headset, go
The EncorePro 500 Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They’re the first call center digital headsets to connect you to everything Teams has to offer, even while you’re on a call. Hybrid working has never been easier.
Performance
Product type
Headset
Wearing style
Head-band
Recommended usage
Calls/Music
Headset type
Monaural
Product colour
Black
Cable length
0.785 m
Cable colour
Black
Hearing protection technologies
SoundGuard DIGITAL
HP segment
Business
Colour name
Black
Product type
Headset
Wearing style
Head-band
Recommended usage
Calls/Music
Headset type
Monaural
Cable length
0.785 m
Cable colour
Black
Hearing protection technologies
SoundGuard DIGITAL
Country of origin
Mexico
Ports & interfaces
Connectivity technology
Wired
3.5 mm connector
Yes
USB connectivity
Yes
USB connector
USB Type-C
Connectivity technology
Wired
3.5 mm connector
Yes
USB connectivity
Yes
USB connector
USB Type-C
Headphones
Ear coupling
Supraaural
Driver unit
5.6 mm
Noise reduction
Yes
Ear coupling
Supraaural
Driver unit
5.6 mm
Noise reduction
Yes
Microphone
Microphone type
Boom
Microphone frequency
20 - 16000 Hz
Microphone sensitivity
-40 dB
Microphone direction type
Omnidirectional
Microphone type
Boom
Microphone frequency
20 - 16000 Hz
Microphone sensitivity
-40 dB
Microphone direction type
Omnidirectional
System requirements
Windows operating systems supported
Yes
Mac operating systems supported
MacOS
Windows operating systems supported
Windows 10, Windows 11
Mac operating systems supported
MacOS
Weight & dimensions
Width
111 mm
Depth
149 mm
Height
67 mm
Weight
52 g
Packaging data
Package width
137.8 mm
Package depth
54.6 mm
Package height
178 mm
Package weight
140 g
Packaging content
Ear pad material
Leatherette
Box contents
Headset
Ear pad material
Leatherette
Technical details
Warranty period
2 year(s)
General Product Safety Regulation (GPSR) URL
https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet dimensions (W x D x H)
1016 x 1219 x 1676 mm
Warranty period
2 year(s)
Pallet weight (imperial)
357 kg (787 lbs)
Pallet dimensions (W x D x H) (imperial)
1016 x 1219.2 x 1675.9 mm (40 x 48 x 66")
Other features
Compatibility
Compatible with PCs via QD (Quick-Disconnect)
UNSPSC-code
43191609
Compatible operating systems
Windows 11; Windows 10; macOS
Logistics data
Pallet gross weight
357 kg
Master (outer) cases per pallet
20 pc(s)
Master (outer) cases per pallet layer
5 pc(s)
