Introduction
Ready, headset, go
The EncorePro 500 Series smarter headsets let your employees take calls from home or office, regardless of how they connect to a PC. They’re the first call center digital headsets to connect you to everything Teams has to offer, even while you’re on a call. Hybrid working has never been easier.
Performance
Foldable
No
Virtual surround
No
Colour name
Black
Product type
Headset
Wearing style
Head-band
Recommended usage
Calls/Music
Headset type
Binaural
Product colour
Black
Cable length
0.785 m
Adaptive Audio
Yes
Signal-to-Noise Ratio (SNR)
50 dB
Hearing protection technologies
SoundGuard DIGITAL
HP segment
Business
Product type
Headset
Wearing style
Head-band
Recommended usage
Calls/Music
Headset type
Binaural
Cable length
0.785 m
Adaptive Audio
Yes
Signal-to-Noise Ratio (SNR)
50 dB
Hearing protection technologies
SoundGuard DIGITAL
Country of origin
Mexico
Ports & interfaces
Bluetooth
No
Connectivity technology
Wired
3.5 mm connector
Yes
Connectivity technology
Wired
3.5 mm connector
Yes
Battery
Wireless charging
No
Packaging content
AC adapter included
No
Cables included
USB Type-A, USB Type-C
Ear pad material
Leatherette
Box contents
Headset
Cables included
USB Type-A, USB Type-C
Ear pad material
Leatherette
Power
USB Type-C charging port
No
Headphones
Ear coupling
Supraaural
Driver unit
5.6 mm
Noise reduction
Yes
Ear coupling
Supraaural
Driver unit
5.6 mm
Noise reduction
Yes
Microphone
Microphone type
Boom
Microphone frequency
20 - 16000 Hz
Microphone sensitivity
-40 dB
Microphone direction type
Omnidirectional
Microphone type
Boom
Microphone frequency
20 - 16000 Hz
Microphone sensitivity
-40 dB
Microphone direction type
Omnidirectional
System requirements
Windows operating systems supported
Yes
Mac operating systems supported
MacOS
Weight & dimensions
Width
111 mm
Depth
149 mm
Height
67 mm
Weight
74 g
Packaging data
Package width
137.8 mm
Package depth
54.6 mm
Package height
178 mm
Package weight
180 g
Technical details
General Product Safety Regulation (GPSR) URL
https://kaas.hpcloud.hp.com/pdf-public/pdf_11069394_en-US-1.pdf
Pallet dimensions (W x D x H)
1016 x 1219 x 1676 mm
Pallet weight (imperial)
357 kg (787 lbs)
Pallet dimensions (W x D x H) (imperial)
1016 x 1219.2 x 1675.9 mm (40 x 48 x 66")
Logistics data
Pallet gross weight
357 kg
Master (outer) cases per pallet
20 pc(s)
Master (outer) cases per pallet layer
5 pc(s)
Other features
Compatibility
Compatible with PCs via QD (Quick-Disconnect)
Packaging content
Headset
UNSPSC-code
43191609
Compatible operating systems
Windows 11; Windows 10; macOS
Packaging content
Headset
